Privacy Policy
KCS Outfitters ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit kcseo.company or our retail location at 721 Lebesque Rd, Lafayette, LA 70507, how we use it, and the choices you have. This policy applies to information collected through this website, by phone, by email, and in store.
Information we collect
Information you give us
- Contact details (name, email, phone) when you submit a form, subscribe to our newsletter, or book a service.
- Trip details (dates, party size, experience level) when you inquire about a guided trip.
- Payment information when you make a purchase. Card data is processed by our PCI-compliant payment processor and is never stored on our servers.
- Correspondence content when you email us or call the shop.
Information collected automatically
- Device and browser type, operating system, referring URL, pages viewed, and time spent.
- Approximate location derived from IP address.
- Cookies and similar technologies — see our Cookie Policy.
How we use your information
- To respond to inquiries, fulfill bookings, and process service requests.
- To send transactional emails about an order or trip.
- To send our newsletter, if you've opted in. You can unsubscribe at any time.
- To measure website performance and improve content using aggregated analytics.
- To prevent fraud, comply with the law, and protect our rights.
How we share your information
We do not sell your personal information. We share information only with:
- Service providers who help us operate (hosting, email delivery, payment processing, analytics) — bound by contract to protect your data.
- Independent fishing captains we partner with, only as needed to coordinate a booking you've made.
- Law enforcement when legally required.
Your choices and rights
Depending on where you live, you may have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing emails (use the unsubscribe link, or email us).
- Disable non-essential cookies through our cookie banner or your browser settings.
To exercise any of these rights, email admin@kcseo.companyor call +1 (337) 208-2527. We respond to verifiable requests within 30 days.
Data retention
We keep personal information only as long as needed for the purpose it was collected, to meet our legal and tax obligations, or to resolve disputes. Newsletter subscribers are retained until you unsubscribe.
Children's privacy
Our website is not directed at children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us information, please contact us and we will delete it.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, but we work to make breaches both unlikely and well-contained.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above will reflect the most recent change. Material changes will be highlighted on this page.
Contact
KCS Outfitters
Attn: Kevin Michael Savoie, Owner
721 Lebesque Rd, Trlr 31
Lafayette, LA 70507, USA
Email: admin@kcseo.company
Phone: +1 (337) 208-2527